custom cart approvals process

Once your equipment and cart ammenities are in your Shopping Cart, it's time to click the tiny Shopping Cart Review icon (top right) and send your quote/design request to our Customer Service Team (spsales@server-products.com). Your preferred Server Products representative is also a great resource to submit your request for you. 

Helpful Hint: A cutout template can quickly provide a rough equipment layout. Feel free to include your template with your request.

What next?

  1. Your design request is forwarded to our Engineering Team, to ensure all components fit (with proper top supports).
  2. A customer service representative send you a preliminary drawing with a drawing number and US list prices. 
    The drawing number must be referenced for purchasing. 
    If approved...
  3. A Purchase Order (referencing the drawing number) can be sent to our Customer Service Team via
    email: spsales@server-products.com or fax: 262-628-5611.
  4. A final part number is formally assigned and a lead time is determined (usually 6-8 weeks).
  5. With approval, your custom cart will be created and shipped.

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